+375 29 142 27 19

Client Rights and Legal Protection in Marketing

A number of companies are interested in promoting in the Belarusian market. To organize promotion, companies conclude contracts for the provision of marketing and advertising services. Often, templates of such contracts are offered to clients by companies that are engaged in promotion. To protect your interests, you need an analysis of these contracts by an experienced lawyer.


Why Businesses Sign Marketing Service Agreements and What They Should Include


Marketing service agreements are widely used to formalize complex scopes of work — from brand concept development to strategic market analysis. In practice, such contracts often combine multiple services, including research, planning, and even elements of advertising. While this approach is legally acceptable, it’s important to recognize the difference: marketing services focus on analysis, strategy, and positioning, while advertising is centered on creating and distributing promotional content. A properly structured marketing contract benefits the client by clearly outlining goals, deliverables, deadlines, and evaluation criteria. This ensures both transparency and legal protection, particularly when the work includes market trend studies, competitor analysis, and consumer behavior research. Clear contractual terms help align expectations and safeguard the client’s interests throughout the engagement.


Features of the contract

The contract for the provision of marketing services is concluded in writing. The rules on the contract for the provision of paid services and general provisions on the provision of services apply to such an agreement.


Under the contract for the provision of marketing services, one party (the customer) forms a technical specification for the service provider, the contractor provides the services listed in the contract and the technical specification, and the customer accepts and pays for them.


The main terms of the contract for the provision of marketing services



  • It is important to describe in detail the services that the contractor will provide.

  • You need to specify the price of the contract or the procedure for determining it.

  • The order of calculations.

  • The term of the contract and the period during which the services are provided.

  • Registration of the results of the provision of marketing services


The results of the provision of marketing services are issued with a report on the services rendered and an act of acceptance of the services rendered. The contractor can provide the customer with analytical tables, social network statistics, a report or other documents.


Personal data issues

When monitoring the quality of marketing services provided, special attention should be paid to the processing of personal data of individuals for marketing purposes. In particular, the consent of an individual is required for the processing of personal data, when this is not related to the conclusion of a contract with him. In case of violations in the processing of personal data, there may be fines from government agencies. Our experienced lawyers will advise you on the processing of personal data of individuals for marketing purposes.


Features of the contract for the provision of advertising services


An agreement for the provision of advertising services is concluded when a company wants to advertise its goods, work, and services. The rules on the contract for the provision of paid services are also applied to the contract for the provision of advertising services, taking into account the specifics of advertising legislation.


Terms of the contract for the provision of advertising services


In the contract for the provision of advertising services, it is necessary to specify the actions to be performed by the advertiser or contractor in the interests of the customer, the types of services to be provided, the place and manner of their provision, as well as the duration of the contract and the territory in which it is valid.


We recommend that you specify in the contract the requirements for the quality of advertising services and how the process of providing services for payment is designed.


Promotional events

The contract for the provision of advertising services may involve an advertising event: an advertising campaign or an advertising game for your company. There are certain requirements for the conduct of such events, if violated, fines are possible. Therefore, we recommend using the services of our experienced lawyers when conducting promotional events.


Registration of the results of the provision of advertising services


Usually, the parties agree on the design of advertising services with an act on the provision of services, which confirms the provision of services by the contractor and their receipt by the customer.


Disputes over contracts for the provision of marketing and advertising services


Disputes under contracts for the provision of marketing and advertising services are resolved in the manner specified in the contracts.


Mandatory pre-trial dispute resolution procedure


When an agreement is concluded between companies and an individual entrepreneur, a mandatory pre-trial dispute resolution procedure applies. By default, this is the claim order. That is, the party that does not comply with the terms of the contract must send a written claim with an offer to compensate for losses or perform other actions. Our lawyers will study all the documents, prepare a claim and track the response time to it by the second party. The claim procedure for dispute resolution is given 30 calendar days. There may be another term in the contract.


Judicial procedure

You can go to court when a response to a claim has not been received within a month or a refusal has been received in response. A statement of claim is submitted to the court, in which you need to substantiate your claims. The statement of claim must be accompanied by documents that confirm the requirements listed in the claim. Our experienced lawyer can prepare a package of documents for the court, and the lawyer will represent your interests in court.


Before submitting documents to the court, you need to pay a state fee. This is usually 5% of the amount of the claim.


How to Properly Document Performance Under a Marketing Services Contract


Although Chapter 39 of the Civil Code does not directly require acts of acceptance for services rendered, Article 783 allows applying rules of contract law for work, where acceptance acts are mandatory. In the context of a marketing services contract, it’s recommended to prepare detailed acts of rendered services, whether the outcome is tangible (e.g., results of focus groups) or intangible (e.g., consultations).


Such documentation protects both parties: the client avoids paying for incomplete or unprovided services, and the contractor secures legal grounds for payment. A properly drafted act should include the document title, date, contract details, names and titles of signatories, and a full list of completed services. Ideally, the act’s format is approved in advance and attached as an appendix to the main agreement.


Our Services

Contract Review
We analyze your marketing or advertising service contract, explain potential legal risks, and show how specific terms may impact your business interests and obligations.
Amendment Recommendations
We provide targeted legal recommendations to revise contract clauses, helping strengthen your position and reduce exposure to unfair, unclear, or one-sided obligations.
Contract Drafting
We draft customized marketing or advertising service agreements that fully reflect your business goals and include legal safeguards to protect your rights at every stage.
Negotiations & Claims
We represent you in negotiations or prepare a formal legal claim to help resolve disputes over service contracts efficiently and without escalating to litigation.
Litigation Representation
If a dispute arises, we defend your business interests in court, handling all aspects of the case—from filing to final judgment.

Key Terms to Include in a Marketing Services Agreement

 Scope of Services

Scope of Services

Clearly define the exact services the contractor will provide, including strategic planning, research, or campaign execution. Ambiguity may lead to disputes over performance and deliverables.

Pricing and Fee Structure

Pricing and Fee Structure

State the total contract price or specify how it will be calculated. This protects both parties and prevents misunderstandings regarding costs, adjustments, or additional charges.

Payment Terms

Payment Terms

Detail how and when payments will be made — upfront, by milestone, or after completion. Include methods of payment, penalties for delays, and invoicing procedures.

Duration and Service Period

Duration and Service Period

Specify both the overall contract term and the exact timeline for delivering services. This ensures accountability and prevents disputes over delays or service expectations.

Common Mistakes When Drafting a Marketing Services Contract Without Legal Help

Missing Essential Terms

Missing Essential Terms

Each contract type has mandatory terms under the law. Failing to include them may result in the contract being deemed legally unenforceable or invalid.

Ignoring Foreign Trade Requirements

Ignoring Foreign Trade Requirements

For cross-border contracts, parties often forget to include provisions required for currency control and registration with the National Bank of the Republic of Belarus.

No Governing Law or Jurisdiction Clause

No Governing Law or Jurisdiction Clause

Contracts with non-residents must clearly specify the applicable law and dispute resolution forum. Omitting these terms can lead to legal uncertainty and costly litigation.

Using Generic Templates

Using Generic Templates

Relying on one-size-fits-all templates leads to gaps in obligations, rights, and enforcement procedures. Customization is essential to reflect the specifics of the business relationship.

 Outdated Legal References

Outdated Legal References

Incorporating terms based on repealed or amended laws can render the contract non-compliant and expose your business to legal risk or regulatory rejection.

Contradictory Provisions

Contradictory Provisions

Inconsistent clauses within the contract may confuse interpretation and create grounds for dispute. Every section should align and work cohesively with others.

Letting the Contractor Draft Alone

Letting the Contractor Draft Alone

Allowing the counterparty to prepare the contract without review often results in a one-sided document that protects only their interests — not yours.

Our Process

1

Initial Contact

We discuss your needs, clarify the service scope, and gather basic information to understand your goals and the legal challenges your business may face.

2

Legal Review

We examine your existing documents or situation, identify risks, and assess legal nuances to determine the best protection strategy tailored to your case.

3

Proposal & Terms

We prepare a detailed commercial offer outlining scope, timeline, and pricing, ensuring transparency and alignment with your business objectives before moving forward.

4

Contract Signing

We formalize our cooperation with a service agreement that clearly defines obligations, timelines, and responsibilities on both sides to ensure legal certainty.

5

Service Delivery

We perform the agreed legal work, communicate regularly, and ensure all obligations are fulfilled with precision, protecting your interests at every stage.

Why Us

Integrated Approach

Integrated Approach

We go beyond templates — offering full legal support from contract drafting to dispute resolution, tailored to your business strategy and goals.

Legal Expertise

Legal Expertise

Our team brings deep knowledge of marketing and advertising contract law, ensuring each document meets current legal standards and protects your interests.

Client Focused

Client Focused

We prioritize your needs, provide clear explanations, and keep you involved at every step to ensure the outcome aligns with your expectations.

Clear Communication

Clear Communication

We speak the language of business — no legal jargon, just practical advice you can understand and apply confidently.

International Perspective

International Perspective

Our experience with cross-border contracts and foreign counterparties means your agreements will stand up to scrutiny, both locally and globally.

Flexible Pricing

Flexible Pricing

We offer transparent and adaptable fee structures, allowing you to choose the service level that fits your budget without compromising on quality.

Contact us

    Message

    Captcha captcha
    • Lawyer
      Legal assistance is provided by advocate Anton Grinewich, Specialized Legal Bar No. 2 in Minsk.
    • E-mail
    • Address
      Office: 1 Krasnaya str., Minsk, Republic of Belarus Postal address: 1 Krasnaya str., Minsk, Republic of Belarus
    • Working hours
      Monday-Friday 9:00-19:00